Restaurant owners and customers are claiming that food delivery drivers are stealing the food before it gets to the destination.
Zezafoun owner, Marcelle Dahdal, has been using various delivery apps since they opened up two years ago. But recently she noticed that in two of the apps there were several orders that were reported as missing items and the customers had been refunded their money.
This raised alarm bells for Dahdal. She alledged that there was no way there were missing items.
"Nowadays with what's happening we can't afford staff, I pack everything myself," she told blogTO in a telephone interview.
"What really annoyed me is that they refunded the customer without even talking to us. It's not right and it's not fair we're a very small family business."